Exact Online is in 2026 one of the most popular integrations with eConnect. Via the Autopilot, purchase invoices are automatically processed and posted in your administration. The Digital Mailbox ensures that purchase invoices are directly available in Exact Online.

Make sure you have the following ready:

• An active eConnect account with at least a Basic subscription
• Administrator access to your Exact Online environment
• Sufficient transaction credit on your eConnect account

The Autopilot integration with Exact Online is focused on receiving and posting purchase invoices. Sending sales invoices via the Autopilot is currently not available for Exact Online.

Want to send sales invoices via Peppol? You can do so through the eConnect platform or via the Email Receiver with the XML auto-send option.

Purchase invoices received via eConnect are automatically placed in your Exact Online administration:

1. The invoice arrives at eConnect (via Peppol, email or the Email Receiver).
2. The Autopilot forwards the invoice to the Digital Mailbox of Exact Online.
3. The invoice appears in your Exact Online administration, ready for processing.

When connecting via the eConnect app, a digital mailbox is automatically created in Exact Online. If this fails, you will see one of the following error messages.

If the mailbox was not created automatically, you can do this manually:

1. In Exact Online, go to Mijn Exact Online > Mijn relatiegegevens > Mijn digitale brievenbussen.
2. Click Toevoegen.
3. Enter the email address in the format: <kvk-nummer>@facturen.econnect.eu (replace <kvk-nummer> with your organization's Chamber of Commerce number).
4. Make sure this email address is also included in your contact details.

Tip: It may take a few minutes before the mailbox is usable after creation. Wait a moment and try again if the integration does not work immediately.

• If you previously used a different integration method, disconnect it first before activating the Autopilot.
• The Autopilot works per administration. If you have multiple administrations, configure the Autopilot separately for each one.
• After setup, there may be a short delay before the first invoices become visible.

Not every Exact Online account is suitable for the integration with eConnect. A MijnKantoor user is designed for collaboration between customers and their bookkeeping or accountancy firm via the Exact Online for Accountancy platform. These users have a limited access model: they do not have API access and therefore cannot create integrations with external systems like the Autopilot.

For a successful integration with eConnect, you always need a full Exact Online user with a paid license and full permissions. If authentication fails or you receive a "Forbidden" error, first check whether your account is a MijnKantoor account. If so, your organization needs to purchase a full license.

The user you use to create the Autopilot integration needs specific permissions in Exact Online. Below you can find per tab which permissions are minimally required.

You can find these permissions in Exact Online via Stamgegevens > Gebruikers > Overzicht. It is recommended to create a separate user profile or role with exactly these permissions and assign it to the user managing the Autopilot integration.

Exact Online is available in different package types, each with three variants (Essentials, Plus and Professional). The integration with eConnect works with all package types, but the available functionality in Exact Online differs per type.

Exact Online enforces strict API limits that can affect the Autopilot integration, especially with larger administrations or higher invoice volumes. The Autopilot integration uses JSON format (not XML). Keep in mind that XML calls count as 50 API calls.

If you run into API limits, consider upgrading to a Premium package or contact Exact Online. The limits are periodically adjusted by Exact.

The advanced integration with Exact Online enables automatic postings via the Autopilot. You need a full Exact Online user (not a MijnKantoor account) with the minimum permissions described above.

1. Go to Autopilot in the menu and click Nieuwe verbinding.
2. Select the organization you want to connect.
3. Choose the Exact Online logo.
4. Click Open to connect with Exact Online in a separate window.
5. Sign in to Exact Online with the user who has access to the administration (username, password and optionally a verification code).
6. After successful authentication, you can close the Exact window. The authentication is now complete, but the integration is not yet configured.
7. Back in the platform: click the green button to configure the integration.
8. In the Autopilot flow, select the option Automatische boeking.
9. Open the Administratie section and select the desired administration from the dropdown.
10. Open the Documenttypes section and check that the desired document types are selected.
11. Open the Boekingsschema section and select the desired posting scheme.
12. Click the green button to save the integration, finalize the configuration and start automatic processing.

If authentication fails, check whether the user is a full Exact Online user and whether the minimum permissions are correctly configured.

Want to learn more about automatic posting suggestions? Read how the Autopilot works.

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