Your first steps on the eConnect platform: create an account, log in and start sending e-invoices via Peppol.
With eConnect you send and receive e-invoices via the Peppol network. Creating an account takes just a few minutes, no technical knowledge and no installation required.
Go to platform.econnect.eu. You will see the available login methods directly: eHerkenning, Microsoft, LinkedIn, Google or login with email. Choose your preferred method. If you choose login with email, don't enter your email address right away, as that input field is for existing accounts. Instead, click the Create new account button just below. Then enter the email address you want to use.
Based on the domain in your email address, an environment is automatically created on the platform. For example, if you use [email protected], an environment is created for companyname.nl. From this environment you manage everything: organisations, users, subscriptions and settings.
An account without an organisation cannot do much. Add your first organisation right away. The platform looks up your company details using your Chamber of Commerce number or company name. Once your organisation is found, the details are filled in automatically.
After adding your organisation you activate it. This can be done via an iDEAL | Wero payment or, with a paid subscription, by invoice. Activation automatically registers your organisation on the Peppol network, so you can start sending invoices immediately.
Note: did the payment succeed but your organisation is not immediately active? Wait for an email from our Support team. You do not need to try again.
Tip: Can't find your organisation when searching? This can happen with very recent Chamber of Commerce registrations. In that case, submit a support question via support.econnect.eu. Support can investigate why your organisation is not found and advise you on the next steps.
Foreign supplier? Choose your preferred language. The platform defaults to Dutch. To register in another language, add
?lang=xxto the URL — for examplehttps://platform.econnect.eu/signin/#/?lang=enfor English or?lang=defor German. Available languages are Dutch (nl), English (en), French (fr), German (de), Spanish (es) and Italian (it). Note: the first confirmation email is always sent in the platform's default language; all subsequent messages adapt to your language setting.
In short The platform works with three levels: environment (your overarching workspace), organisation (the company you invoice for) and user (everyone with access). Within your environment you manage organisations, users and your subscription. As an accountant you manage multiple clients from one environment; as a company with branches you handle everything centrally.
This setup makes it possible to manage multiple clients as an accountant, or handle multiple branches from a single location as a company.
After logging in you will see your Inbox and Outbox on the home screen. Here you find an overview of all received and sent invoices, including delivery statuses.
Via the left menu you navigate to the other sections of the platform, such as Sales invoice (manually create a new invoice and send it via Peppol or email) and My environment (manage organisations, users, subscription and settings).
eConnect offers a tiered subscription model. The Invoice Portal is free and perfect for getting started: you can send invoices manually via Peppol right away. Want more, such as receiving invoices, connecting your accounting software or using advanced features? Upgrade to Basic, Professional or Enterprise. Using these additional features may involve costs.
You can upgrade your subscription at any time via My environment > Change subscription.
Now that your account is ready, you can get started right away. The most logical next steps:
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