Processing self-billing invoices

How self-billing invoices are processed: submission rules, the correct email address and points of attention for your software.

With self-billing, the customer draws up the invoice on behalf of the supplier. This is common in temporary staffing, subcontracting and contracted services. Submitting self-billing invoices via eConnect requires extra attention, because the routing (purchase or sales) determines how the invoice is processed.

Step 1: Determine submission rules

How you submit a self-billing invoice depends on your role:

Your roleActionEmail addressCustomer (you draw up the invoice)Submit as purchase invoice<kvk>@inkoopfacturen.econnect.euSupplier (your customer drew up the invoice)Submit as sales invoice<kvk>@verkoopfacturen.econnect.eu

Include the text "Invoice issued by customer" on the PDF invoice. This is a legal requirement for self-billing invoices.

Note: if you send a self-billing invoice to the wrong email address (purchase instead of sales, or vice versa), the conversion task will be rejected.

Step 2: Check software compatibility

Self-billing invoices submitted as sales invoices end up in your Outbox. Your accounting software or ERP system must be able to read sales invoices from the Outbox via the connection. Not all software packages support this. Check with your software supplier in advance whether importing sales invoices is supported.

Step 3: Processing

After submission, the IDR processes the self-billing invoice in the same way as a regular invoice. The supplier is identified, the amounts are recognised and the invoice is converted to a validated e-invoice.

The difference lies in the destination: the invoice ends up in your Inbox (as a purchase invoice) or in your Outbox (as a sales invoice), depending on the email address you sent it to.

Note: self-billing has no effect on whether an amount is processed as debit or credit. Whether something is debit or credit does not follow from the self-billing nature of the document; self-billing only determines who draws up the invoice and through which channel (purchase or sales) it is submitted.

Step 4: Set up a trusted sender

If you regularly receive self-billing invoices from the same party, you can set up a trusted sender with the correct document type (purchase invoice or sales invoice). This ensures the invoices are automatically processed through the correct channel.

Frequently asked questions
What happens if I send a self-billing invoice to the wrong address?

The conversion task is rejected. If you as the customer send the invoice to the sales invoice address (or vice versa), the system recognises that the routing is incorrect. Resubmit the invoice to the correct email address: purchase invoices as customer, sales invoices as supplier.

What text must appear on a self-billing invoice?

The PDF invoice must include the text "Invoice issued by customer". This is a legal requirement for self-billing invoices. The same conditions apply as for regular invoices, such as a unique invoice number, date and amounts.

Does my accounting software support self-billing invoices?

Self-billing invoices submitted as sales invoices end up in your Outbox. Not all software packages support importing sales invoices via a connection. Check with your software supplier in advance whether this is supported.


Want to know more about submitting sales invoices? Read Submitting sales invoices by email.

Submit a self-billing invoice