Overview of the email addresses you can use to submit invoices to eConnect and how forwarding works.
You can submit invoices from any email address that is registered with your eConnect organization. There is no limit on the number of email addresses you can use, but the address must be registered on the platform.
When your organization is activated, you receive two fixed email addresses:
<chamber-of-commerce-number>@inkoopfacturen.econnect.eu<chamber-of-commerce-number>@verkoopfacturen.econnect.euYou send invoices to these addresses. The platform automatically processes the attachments and delivers them to your Inbox (purchase) or Outbox (sales).
The default settings of these addresses are not always aligned with your specific wishes. Therefore, check that the correct settings are in place, or create a new address via the Email Receiver that you can fully configure to your liking.
When creating or editing an email address on the platform, you choose a whitelist type. This determines which senders are allowed to submit to that address:
Want a supplier to submit invoices directly? Then you set up a trusted sender. The platform generates a unique email address that you share with the supplier.
You can also forward invoices from your own mailbox. Read the forwarding tips in the article about submitting purchase invoices.
Do you submit invoices through a scanner or another system? The email address of that system must be registered with eConnect. The simplest way is to set up a trusted sender for the scanner's email address.
Error messages are sent by default to the email address from which the invoice was sent, unless you adjust this manually. Make sure this address has a working mailbox that someone monitors.
Want suppliers to submit invoices directly? Set up a trusted sender so their emails are processed automatically.
Submit your first invoice