Autopilot: automatically import and post invoices

The Autopilot creates a direct connection with your cloud software. Available for Exact Online, SnelStart, D365 BC.

The Autopilot is the most seamless way to connect your cloud software with eConnect. After a one-time OAuth connection, invoices are fully automatically imported, processed and posted in your accounting package, without any manual intervention.

In short The Autopilot creates a direct connection with your cloud software via OAuth. The Autopilot runs on the eConnect platform for Exact Online, SnelStart and Dynamics 365 Business Central. For Unit4 ERPx, the Autopilot runs via the PSB. Purchase invoices are automatically posted. For Dynamics 365 Business Central, sales invoices are also automatically sent via Peppol. Available for Exact Online, Dynamics 365 BC, SnelStart and Unit4 ERPx.

How does the Autopilot work?

The Autopilot establishes a direct, secured connection with your cloud software via OAuth authorization. Once connected, the Autopilot communicates automatically with your accounting package:

  • Purchase invoices received through eConnect are automatically imported and prepared as postings in your software.
  • Sales invoices (Dynamics 365 Business Central only) created in your software are automatically sent via Peppol.

The Autopilot runs in the background and requires no further action after the initial setup.

Supported software

The Autopilot is available for:

SoftwareDirectionSystemDetailsExact OnlineReceivePlatformMost commonly used integration; works together with the Digital MailboxDynamics 365 Business CentralSend + ReceivePlatformVia the AppSource extension "eConnect Peppol e-invoicing & OCR+"SnelStartReceivePlatformAdministration must be onlineUnit4 ERPxReceivePSBConfiguration during implementation with eConnect
Setting up the Autopilot

The installation differs per software package, but the basic process is the same:

  1. Log in to the eConnect platform and go to your organization.
  2. Open the Autopilot app or find the package under software connections.
  3. Click Connect and authorize the connection with your software account (you will be redirected to the login page of your software package).
  4. Select the administration you want to connect.
  5. Configure the settings: which invoices should be processed automatically, and how.

After connecting, the Autopilot is immediately active.

Preparations per software package

Each Autopilot connection has its own prerequisites. Below you will find per package what you need to arrange before activating the Autopilot.

Exact Online

If your organization was previously connected through exactonline.everbinding.nl, you need to disconnect that connection first. As long as the old connection is active, the Autopilot cannot connect.

For multiple administrations, it is best to migrate all administrations in a short timeframe. This prevents some administrations from running through the old route and others through the Autopilot.

Invoices received before the Autopilot connection are not automatically reprocessed. If you want to retrieve those, use the "Re-offer to API" option in the eConnect platform.

Note: You need a full Exact Online user. MijnKantoor accounts do not have API access and cannot be connected. Read more in the Exact Online article.

SnelStart

Your administration must be online in SnelStart. Without an active online administration, the Autopilot cannot connect.

Note: First process all pending documents through the old route (the cloud icon in SnelStart). If you activate the Autopilot while documents are still in the queue, they may be lost or processed twice.

Then remove the old connection in SnelStart itself. If you don't, invoices may arrive twice.

Dynamics 365 Business Central

Before you can activate the Autopilot, you need to arrange three things in Business Central:

  • Create web services: search for "Web Services" in BC and add the required services.
  • Global admin rights: the user creating the connection needs global admin rights in the Microsoft 365 environment.
  • Install AppSource app: install the extension "eConnect Peppol e-invoicing & OCR+" via Microsoft AppSource.
Unit4 ERPx

First process all pending documents through the existing route. Further configuration of the Autopilot is set up during implementation together with eConnect; this is not a self-service connection.

Autopilot and posting suggestions

The Autopilot goes beyond just forwarding invoices. In combination with the eConnect processing engine, it also offers automatic posting suggestions:

  • Debtors and creditors are automatically created in your software.
  • Invoices are intelligently posted based on previous learning behavior and rule sets.
  • Your administration is updated in real time, even on weekends and holidays.

The posting suggestions work best when the Autopilot is combined with the internal rule engine (RBE), which can enrich and adjust invoices based on smart instructions. The Autopilot itself is fully self-service configurable; the RBE requires support from the tech team.

Replacing an existing connection

If you previously used a different connection (for example connection keys or the Email Receiver), you must disconnect it first before activating the Autopilot. Two active connections to the same administration can conflict.

For SnelStart specifically: if an old connection is active, it must first be disconnected in both SnelStart and eConnect.

Posting statuses and troubleshooting

The status labels the platform assigns to an incoming invoice differ per connection type. Only the Autopilot ↔ Unit4 ERPx route explicitly returns Booked or Booking failed; other Autopilot routes use Downloaded with a meaning that varies per connection type. For the Unit4 ERPx route, postings are also idempotent: when there is a match on invoice number, customer and supplier, no new posting is created and a Booked status may refer to a previous processing run.

For the full status meanings per connection type, the diagnosis path for "invoice Booked but not visible in ERPx" and other deviations between the platform and the ERP package, see ERP troubleshooting.

VAT mapping

The VAT mapping for Autopilot is configurable per connection via Platform > Autopilot > Connection > Posting scheme > MANAGE SCHEMES > VAT. For outgoing invoices via Unit4, eConnect does not handle the VAT mapping: Unit4 supplies the XML and is responsible for the correct UNCL5305 Tax Category codes in line with the Peppol BIS validation.

Multiple Business Central environments

Want to connect multiple Business Central environments with the same partyId? Use a unique Entra ID account per environment. The same combination of partyId and Entra ID user overwrites the existing connection, and multiple Entra ID users in the same tenant cause InvoiceSent hooks to be delivered to only one BC environment.


Want to know if the Autopilot is available for your software? View all integration methods.

Connect your software