Viewing and searching documents in Control

View and search your documents in eConnect Control. Learn how to filter by status, date and sender for quick insights.

The Analytics screen is the central place in Control where you find all your incoming and outgoing documents: invoices, orders, credit notes and other message types processed through the PSB. This article explains how to find documents, apply filters and understand document topics.

Opening Analytics

After logging in to control.econnect.eu, navigate to Analytics through the sidebar. You see an overview of your most recent documents, showing the key information for each: creation date, issue date, channel, direction, document ID, status and sender.

Searching and filtering

Control offers several ways to find documents. You can search by:

  • Document number: the unique number of the invoice or document
  • Sender: the name or identifier of the sending party
  • Recipient: the name or identifier of the receiving party
  • Date: a specific date or date range
  • Topic: the current document topic (see below)

Filters can be combined. Looking for all invoices from a specific sender that failed in the past week? Set the sender, date range and a topic with "Error" (for example "SentError"), and you'll immediately see the relevant documents.

Tip: use the date filter in combination with other filters to keep results manageable, especially if your organization processes a large volume of documents.

Sorting

The document list can be sorted by any column. Click a column header to sort, and click again to reverse the sort order. This allows you to quickly bring the newest documents to the top, or sort by status to group all failed deliveries together.

Understanding document topics

Every document in Control has a topic that indicates where the document is in the processing workflow. Control displays the PSB topics, which are more specific than the statuses on the legacy platform. The topics are:

  • Received: the document has been received via the Peppol network
  • ReceivedError: the document was received but does not meet Peppol requirements. The document was rejected by eConnect at AS4 level towards the sending access point
  • Sent: the document has been successfully sent and accepted by the receiving access point
  • SentRetry: delivery to the receiving access point has failed. The PSB is attempting to resend the document
  • SentError: the document was not successfully sent or delivered. This can mean the document did not pass document validation and was therefore not allowed to be sent, or that the receiving access point did not accept the document after multiple attempts

A document with the topic "SentError" or "ReceivedError" deserves attention. Open the document to see in the audit trail what went wrong. More on this in Document details and audit trail.

Transaction overview

In addition to the individual document views, the Transactions tab offers an aggregated overview. Here you see the total number of transactions per type (such as InvoiceReceived, InvoiceSent or SalesInvoiceBookedError), grouped by participant and channel over a chosen period. This overview is useful for recognizing patterns and monitoring volumes.

Exporting overviews

In the top-right of the Analytics screen you find two export buttons: CSV and XLSX. Both buttons have a download icon and export the current view in the corresponding file format. These are the only two available export types. First adjust your filters so the overview contains exactly the documents you need, then click the desired export button.

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