By default your eConnect account is linked to the email address you registered with. Want to submit invoices from a different email address, or log in with a second address? You can add an extra email address to your profile.

There are several situations where an extra email address is useful:

• You want to submit invoices by email from an address other than your main account (for example a shared administration address).
• You want to log in to the platform with an alternative email address.
• Your organisation uses multiple domains and you want to be able to use both.

Note: the verification link has a limited validity. If the link has expired before you clicked, contact [email protected] to have a new verification email sent.

After adding an extra email address you can:

• Log in to the platform with both your original and your new email address. The permissions and environment remain identical.
• Submit invoices by email from the new address, provided the Email Receiver accepts this address as a trusted sender.

The extra email address is treated as a full alternative to your main address. There is no difference in permissions or functionality.

If you want to add an email address with a different domain (for example your personal address alongside your business address), the domain must be configured as a shared domain in your environment. If this is not the case, contact your administrator or support.

This article is about adding an extra email address to your user account. That is different from setting up a trusted sender in the Email Receiver. The Email Receiver determines which external email addresses may submit invoices to your organisation. The extra email address on your account determines which addresses you can use to log in and submit.

Looking for information about setting up trusted senders? Read Email Receiver: the dashboard and sender management.

Want to change your primary email address instead of adding an extra one? Read Change your account email address.

• Change your account email address
• Email Receiver: the dashboard and sender management
• The platform structure: environment, user and organisation