Want to stop receiving e-invoices via Peppol, or fully unregister your organisation from the network? You can manage this yourself through the platform. Below you can read when unregistering makes sense, how to do it, and what the consequences are.

There are several situations in which you might want to adjust your Peppol registration:

• Disable receiving: you want to temporarily or permanently stop receiving invoices via Peppol, but continue sending.
• Full deregistration: you want to completely remove your organisation from the Peppol network, for example when closing your business or switching to a different Service Provider.
• Remove an identifier: you want to remove a specific identifier (e.g. VAT number) from Peppol while keeping other identifiers active.

You can disable receiving documents via Peppol per identifier:

1. Log in to platform.econnect.eu.
2. Go to Organisations and select your organisation.
3. Click on Details.
4. Find the identifier for which you want to disable receiving.
5. Toggle Receiving to off.

From that point on, no new e-invoices will be delivered via Peppol on that identifier. Invoices that were previously received remain available in your archive.

Tip: if you turn off receiving but leave sending enabled, you can still send invoices via Peppol. Only receiving stops.

Want to completely remove your organisation from the Peppol network? Then turn off both sending and receiving for all identifiers. Your organisation will no longer be discoverable on the network and will not be able to send or receive documents via Peppol.

Important: if you fully deregister, suppliers and customers can no longer reach you via Peppol. Invoices will then fall back to email or postal mail. Make sure your trading partners are aware of this.

If you want to end not only your Peppol registration but also your full eConnect account, please contact support. The support team will guide you through the cancellation process and ensure that your existing documents remain available in accordance with retention requirements.

A Peppol identifier can only be registered with one Service Provider (Access Point) at a time. Want to switch to a different provider? Then a migration procedure is required.

During migration, a migration key is generated that you pass to the new Service Provider. During the transition you remain reachable on the network, so suppliers can continue sending invoices. Contact the eConnect support team to initiate the migration.

It is important to understand what changes after unregistering:

Existing documents in your archive are not deleted. You always retain access to previously sent and received invoices, as long as your account is active.

Not sure whether unregistering is the right choice? Contact our team to discuss your situation.

• Register on Peppol for sending and receiving
• What is my Peppol ID?
• What is Peppol and how does the network work?