Before you can send or receive invoices via eConnect, you need to add an organisation to your environment and activate it. After activation your organisation is automatically registered on the Peppol network.

If your organisation is not found, this is usually related to a recent Chamber of Commerce registration. The platform uses Purple Pages, a proprietary database that is periodically synchronised with the Chamber of Commerce (Netherlands) and KBO (Belgium). New registrations can therefore lag a few weeks behind. In that case you can submit a support request via support.econnect.eu: support investigates why your organisation cannot be added and advises on next steps. In some cases, support may be able to add the organisation manually, after which you complete the activation yourself. Read more in Organisation not found during registration.

The fastest way to activate your organisation is via an iDEAL | Wero payment of one cent. After payment the platform compares the name on your bank account with the organisation name registered at the Chamber of Commerce.

In most cases this is processed automatically and your organisation is active within moments. Sometimes the name on the bank account differs from the official Chamber of Commerce name, for example because your bank abbreviates the name or because your company has both a statutory name and a trade name. In that case the support team activates your organisation manually after a brief verification.

Tip: preferably use a business bank account registered in the name of the organisation you want to activate. This prevents delays during the name verification.

Unable or prefer not to pay via iDEAL | Wero? Choose activation via invoice instead. You will receive an invoice of EUR 15 that you can transfer. After receiving the payment, the support team activates your organisation. This typically takes a few business days.

This method is also the default for Belgian organisations, because iDEAL | Wero currently only supports Dutch bank accounts for activation.

After activation your organisation is immediately ready to use:

• Your organisation is automatically registered on the Peppol network for sending invoices.
• You can create and send invoices via the platform right away.
• Want to also receive invoices via Peppol? Go to the organisation settings and open the Extra information tab. Toggle Receiving on for the identifiers you want to be found on the Peppol network, such as your Chamber of Commerce number. Receiving is a paid service and requires at least a Basic subscription and sufficient transaction credit.

You can manage multiple organisations in the same environment. This is useful if you have a holding company with subsidiaries or if you invoice for multiple branches. Each organisation gets its own Peppol registration and its own invoice numbering settings. The transaction credit is shared across all organisations in the environment.

Go to My environment > Add organisation to add another organisation. The activation process is the same as for the first organisation.

Indicate on the platform that you want to add a new organisation. Some questions are asked, after which you receive an email with the follow-up steps. The cost is € 15 excluding VAT.

Ready to start sending invoices? Create an account on platform.econnect.eu.

• Getting started with eConnect
• iDEAL | Wero payment failed during activation, what now?
• Organisation not found during registration
• Subscriptions on the eConnect platform
• The platform structure