Receive and process orders on the platform

Receive and process e-orders on the eConnect platform: overview, statuses and order flip.

In addition to invoices, you can also receive and process e-orders via the eConnect platform. The order screen shows all incoming and outgoing orders and lets you convert a received purchase order into a sales invoice with a single click: the so-called order flip.

What are e-orders?

E-orders are electronic purchase orders sent via Peppol or other networks. Just like e-invoices, they are delivered in a structured format so you can process them directly without manual data entry. E-orders are mainly used in procurement-intensive sectors such as construction, government and professional services.

The order screen

You find the order screen under Order in the side menu. The overview shows all orders with the following information:

  • Order number: the purchase order number
  • Party name: the organisation that sent or received the order
  • Amount: the total amount of the order
  • Date: the date the order was created
  • Status: the current status of the order
  • Channel: which network the order arrived through (Peppol, DICO or another network)

Via the tabs All, Sent and Received you filter by direction.

Order flip: from order to invoice

The most powerful feature of the order screen is order flip. When you receive a purchase order, you can convert it into a sales invoice with a single click. All data from the order (order number, party details, amounts, lines) is automatically carried over to the invoice. You only need to review and click send.

This prevents typos, saves time and ensures the invoice exactly matches what the customer ordered.

Tip: the reference to the original order number is automatically included in the invoice. Many recipients (especially government bodies and large companies) require this order number on the invoice.

Supported order formats

The platform supports multiple order standards:

  • Peppol Order Only: the simplest profile, suitable as a starting point for e-ordering
  • Peppol Order Advanced: the full profile with more message types and status exchange
  • DICO: including the maintenance message, the only DICO document type officially exchanged via Peppol
  • Other networks: orders from procurement networks such as Coupa
When do you see orders?

The order functionality is available for users with a Professional or Enterprise subscription. If you have a lower subscription, the order screen does not appear in the side menu. E-orders are natively supported on the eConnect PSB (Procurement Service Bus).


Want to learn how to create invoices manually? Read Create and send an invoice.

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