E-invoicing touches multiple departments: finance, IT, procurement and sometimes management. A personal conversation with an eConnect specialist gives you the opportunity to discuss your specific situation. Which software packages do you use? How many invoices do you process per month? Do you also invoice internationally? Based on that information, the specialist can provide tailored advice, aligned with your organisation.

This is more valuable than a standard demo or a generic sales call. The meeting is no-obligation and typically lasts 30 to 45 minutes. You can ask the specialist all your questions about e-invoicing, Peppol, integrations with your software, or the ViDA requirements. After the conversation, you have a clear picture of the possibilities and a concrete proposal that fits your situation. Schedule the meeting online and choose a time that suits you.

At eConnect, we believe that good service starts with accessibility. For existing customers, the support team is available via the support portal at support.econnect.eu. Response times depend on the SLA level: from free support to Gold level with fully guaranteed response times. All support requests are logged via the portal, so you always have visibility into the status of your question.

For new organisations that want to learn more about eConnect, the fastest route is to schedule a meeting. You can choose a time online and speak directly with a specialist, without waiting. Do you have a specific technical question about the API or an integration? The PSB documentation is fully publicly available at psb.econnect.eu, including Swagger UI for direct API exploration. Many questions are already answered in our documentation at docs.econnect.eu, where you can find step-by-step guides and technical references.

Yes, the barrier to getting started with eConnect is deliberately low. Via the free invoice portal you can send e-invoices via Peppol directly, without costs and without contract obligations. You create an account online, verify your organisation and can get started immediately. This way you experience firsthand how e-invoicing via Peppol works, without risk.

Want to try more advanced functionality, such as a software integration or the REST API? Then schedule a meeting. During the conversation we discuss the options and can set up a pilot project that fits your situation. The PSB API documentation is fully public, so your technical team can already explore how the integration works. At eConnect, we believe the best way to get to know the product is by using it. That is why we make getting started as easy as possible.

Getting started is deliberately easy: the invoice portal is completely free. You create an account online, verify your organisation and can send e-invoices via Peppol directly, without costs and without contract obligations. For receiving and automatically processing invoices, software integrations and advanced features such as Scan & Recognise, there are tiered subscriptions based on document volume. Each higher subscription includes all functionality of the lower tiers.

A meeting with an eConnect specialist is no-obligation. During the conversation you receive tailored advice, aligned with your invoice volume, software environment and requirements. This way you know exactly what the investment is for your situation. Schedule a meeting.

All eConnect customers have access to the support portal at support.econnect.eu. There you can ask questions, submit reports and track the status of your requests. Response times depend on the chosen SLA level, from basic support to Gold with fully guaranteed response times and priority handling.

Additionally, the documentation at docs.econnect.eu is publicly available with step-by-step guides, technical references and integration guides per software package. The PSB API documentation including Swagger UI is at psb.econnect.eu. For technical questions about integrations, you can explore and test the API there directly.